Privacy policy

Who we are

Trade Show Savvy LLC
1020 Mustang Dr
Grapevine, TX 76051
United States

Questions or requests about your information: privacy@tradeshowsavvy.com

What we collect and why

When you contact us. Our contact form asks for your name, email address, company, phone number, country, mailing address, the type of inquiry, and your message. The form marks which fields are required; phone number is optional. We use it to answer you, to prepare quotes and proposals you ask for, and to follow up on your inquiry. We also send you an automatic email confirming we received it.

When you sign up for our newsletter. We collect your email address and, if you give them, your first and last name, plus the date you signed up and whether you are subscribed. We use it to send you the newsletter. Every newsletter has an unsubscribe link, and you can also ask us at privacy@tradeshowsavvy.com.

When you use the website. Like most websites, our hosting providers receive technical information with every visit: your IP address, browser and device type, the pages you request, and the time. We use it to deliver the site, keep it secure, and prevent spam and abuse. If you accept analytics cookies, Google Analytics also collects how you use the site (see "Cookies and similar technologies").

Spam protection. Our forms use Cloudflare Turnstile to tell people from bots. Turnstile checks signals from your browser and device, including your IP address, when you use a form.

We do not knowingly collect sensitive information such as health, financial account or government ID details through this website. Please do not include them in a message.

Cookies and similar technologies

Cookies are small files a website stores in your browser. We group ours into categories, and we only use the non-essential ones if you say yes. On your first visit we ask you; you can change your choice at any time with Cookie settings at the bottom of every page.

• Essential (always on): needed for the site to work and to keep our forms safe from spam, such as Cloudflare Turnstile, and the cookie that remembers your cookie choices.
• Analytics (only with your consent): Google Analytics, which helps us see which pages are useful. It sets cookies (named _ga and _ga_ followed by an id) that last up to 2 years and sends usage data to Google. We have turned off Google's advertising features for our account (Google Signals and ads personalization), so this data is not used for advertising. If you later withdraw consent, Google Analytics stops and its cookies are removed.
• Embedded media (only with your consent): some pages show videos hosted on YouTube. Until you allow embedded media, the video does not load. When you play it, YouTube may store data on your device and receive information about your visit.

We also use Vercel Web Analytics, which counts page views without cookies and without identifying you.

Who we share it with

We do not sell your personal information or share it with anyone for their own marketing or advertising. Your information stays within Trade Show Savvy, except that these service providers handle it for us, only to provide their service to us:

We may also disclose information if the law requires it, to protect our rights or the safety of others, or as part of a sale or reorganization of our business, in which case this policy continues to apply to it.

How long we keep it

We keep personal information for as long as we need it for the purposes in this policy, including our business relationship with you and our legal, tax, accounting and record-keeping obligations, and to resolve disputes. In practice:

• Contact form submissions and our related correspondence: for as long as we have a business relationship or a reasonable prospect of one, and up to 7 years after our last contact with you.
• Newsletter signups: while you are subscribed. After you unsubscribe we keep your email address and the date, only so we can honor your choice not to receive emails.
• Website and security logs: for as long as our hosting and security providers keep them under their own retention settings, to operate and protect the site.
• Google Analytics data: up to 14 months.

When we no longer need information, we delete it or keep it only in a form that no longer identifies you.

Your choices and rights

You can unsubscribe from our newsletter at any time with the link in every email, and change your cookie choices at any time with Cookie settings.

Depending on where you live, the law may give you rights over your personal information, such as the right to know what we have and get a copy, to correct it, to delete it, to object to or restrict how we use it, to move it to another service, and to appeal our decision on a request. Where a law gives you a right, we will honor it as that law requires, and we will not treat you differently for using it.

To make a request, email privacy@tradeshowsavvy.com. We may need to confirm your identity first, and we may decline or limit a request where the law allows, for example when we must keep information for legal reasons. We answer within the time the law that applies to you allows, and we tell you if we need the extra time it permits. If we decline a request, we will tell you why and, where the law gives you one, how to appeal. If you are in the EU or UK, you may also complain to your local data protection authority.

Global Privacy Control and Do Not Track

If your browser sends a Global Privacy Control signal, we treat it as a request to opt out of any sale or sharing of your information and of marketing cookies, and we do not ask you to change it. Browsers' older "Do Not Track" setting has no common standard, so we do not change how the site works because of it; Global Privacy Control and our cookie settings give you the same control.

Legal bases (for visitors in the EU and UK)

We use your information to answer your inquiry because you asked us to and because it is in our legitimate interest to respond to business inquiries; to send the newsletter, and to use analytics and embedded media cookies, because you consented; and to keep the site secure and stop spam because it is in our legitimate interest. You can withdraw consent at any time without affecting what happened before.

International transfers

We are based in the United States, and our service providers process information in the United States and other countries. If you are outside the United States, your information is transferred there. Where the law requires it, our providers rely on recognized safeguards such as the EU Standard Contractual Clauses or the EU-US Data Privacy Framework.

Security

We use reasonable safeguards, including encrypted connections (HTTPS), access controls and providers with strong security practices. No method of sending or storing information is completely secure, so we cannot promise absolute security.

Children

This website is for businesses and is not directed to children. We do not knowingly collect personal information from children under 13, or under 16 in the EU or UK. If you believe a child has sent us information, contact us and we will delete it.

Changes to this policy

We may update this policy from time to time. When we do, we change the "Last updated" date above. If we make a material change to how we use personal information we already have, we will give notice as the law requires.

Contact

Trade Show Savvy LLC, 1020 Mustang Dr, Grapevine, TX 76051
privacy@tradeshowsavvy.com